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Wall Street Journal: Jeff Bezos has made his mark on the Washington Post. His focus on customer experience has become a near mandate within the news operation. This year, the Post’s site has registered striking gains in traffic, passing rival New York Times in unique traffic for the first time. In November it drew a record 71.6 million unique visitors, putting it right behind digital media giant BuzzFeed. “The Washington Post today is kind of like BuzzFeed meets Woodward and Bernstein.”