YouTube Offers ‘Human Touch’ to Help Next PewDiePie

Guardian: YouTube wants to provide more of a “human touch” for its community of video creators, while also doing more to help them tackle trolls and avoid exploitative deals with multi-channel networks. And while its plans to do so include changes to its technology, they involve real-life humans as well. As YouTube’s VP of operations Sebastien Missoffe puts it, it’s a necessary part of being “a digital media company of the 21st century.”